🚀 Free Worldwide Shipping Available
We're committed to delivering your premium Gentle Monster eyewear safely to your doorstep. Enjoy complimentary shipping on orders over $150 USD, with express delivery options available for faster service.
Secure Packaging
Every order is carefully packaged with premium protective materials to ensure your eyewear arrives in perfect condition.
Global Delivery
We ship to over 100 countries worldwide with trusted courier partners including DHL, FedEx, and UPS.
Real-Time Tracking
Track your order from our warehouse to your door with detailed updates and delivery notifications.
Express Options
Need it fast? Choose our express delivery service for 1-3 business day delivery to major cities.
📋 Shipping Rates & Delivery Times
| Shipping Zone | Standard Delivery | Express Delivery | Free Shipping Threshold |
|---|---|---|---|
| USA & Canada | 5-7 days ($8.99) | 1-3 days ($19.99) | Orders over $150 |
| Europe (EU) | 7-10 days ($12.99) | 3-5 days ($24.99) | Orders over $200 |
| Asia-Pacific | 7-14 days ($15.99) | 3-7 days ($29.99) | Orders over $180 |
| Rest of World | 10-21 days ($19.99) | 5-10 days ($39.99) | Orders over $250 |
🌐 Shipping Zones
Standard: 5-7 business days | Express: 1-3 business days
Standard: 7-10 business days | Express: 3-5 business days
Standard: 7-14 business days | Express: 3-7 business days
Standard: 10-21 business days | Express: 5-10 business days
📋 Order Processing
- Orders placed before 2 PM EST ship same day
- Weekend and holiday orders ship next business day
- Custom prescription glasses require 5-7 additional days
- Quality check performed on every order
- Automated shipping confirmation email sent
📦 Packaging & Handling
- Eco-friendly packaging materials used
- Hard protective cases included with all eyewear
- Bubble wrap and foam inserts for extra protection
- Signature confirmation available upon request
- Insurance coverage included on all shipments
📍 Order Tracking Process
Stay informed every step of the way with our comprehensive tracking system
Order Confirmed
Receive instant confirmation email with order details
Processing
Your order is prepared and packaged in our warehouse
Shipped
Package is dispatched with tracking number provided
In Transit
Real-time updates as your order travels to you
Delivered
Your Gentle Monster eyewear arrives safely
🎯 Special Shipping Services
Store Pickup
Order online and collect from our flagship stores in New York, Los Angeles, and Miami. Free service available within 2 hours of order confirmation.
Gift Wrapping
Premium gift wrapping service available for $9.99. Includes elegant gift box, ribbon, and personalized message card.
Corporate Orders
Bulk shipping options for corporate customers. Volume discounts and dedicated account management available for orders over $2,500.
⚠️ Important Shipping Restrictions
Please note the following restrictions:
- P.O. Box addresses not accepted for express delivery services
- Some remote locations may require additional 2-5 business days
- Customs duties and taxes (if applicable) are the responsibility of the recipient
- Military/APO/FPO addresses processed as standard international shipping
- Prescription glasses cannot be shipped to certain countries due to local regulations
💰 Customs & Duties Information
| Region | Duties & Taxes | Threshold | Processing Time |
|---|---|---|---|
| USA | No additional fees | N/A | Standard processing |
| European Union | VAT may apply | Orders over €150 | 1-2 additional days |
| United Kingdom | VAT + possible customs duty | Orders over £135 | 1-3 additional days |
| Canada | GST/HST + possible duty | Orders over CAD $20 | 1-2 additional days |
| Australia | GST + possible duty | Orders over AUD $1000 | 2-3 additional days |
📞 Need Help with Shipping?
Our customer service team is available 24/7 to assist with any shipping questions or concerns. Contact us at [email protected] or call +1 (555) 123-4567 for immediate assistance.
For urgent delivery requests or special shipping arrangements, please contact us before placing your order.